Stephanie, I just wanted to record how brilliant you have been throughout this whole campaign! You have been so supportive, encouraging and thoughtful, ensuring that I am kept informed at regular intervals – and ensuring that I know what is going on and what to expect.

You have been so kind and considerate, especially when I had to do all the tests, etc from the cruise in the Caribbean with unreliable wifi and announcements going off all the time and not having my laptop with me. Your use of Whatsapp and email and every other method to keep me in the picture was just so appreciated when I was in South America and not quite knowing what time it was! Indeed you managing the 5-6 hours’ time difference was a huge help to me. It really was the care you gave me that meant so much, as well as ensuring I knew what to expect and to do - during things like the fireside chats, Staff Engagement Exercise and the interview itself.

Your message to me over Easter enabled me to relax and enjoy my trip to Arran, especially appreciated when I knew you too were away in Ireland with your children for the Easter break. I am so grateful for all you have done; I couldn’t have possibly succeeded in securing the role without your help – right from the outset when we discussed how I should best approach the Suitability Statement! Thank you from the bottom of my heart.     Melinda Johnson, Chief Operating Officer, Ofgem